O que são operações rejeitadas e como saber o motivo da rejeição?

Saiba o porquê algumas operações podem não ser atendidas na solução da Planning API e como fazer as correções necessárias.

Quando uma operação não pode ser atendida por algum motivo, ela será retornada na resposta dentro de rejectOperations. Os possíveis motivos que causaram a rejeição estarão detalhados em possibleCausesOfRejectOperations.

Exemplo

"rejectOperations": [
    "2374190_0"
],
"possibleCausesOfRejectOperations": {
    "2374190_0": [
        {
            "code": "DEP0013",
            "message": "The characteristic requirement of operation [2374190_0] of site [269362158_3] is not compatible with characteristic of truck."
        },
        {
            "code": "DEP0042",
            "message": "Overtaking the end of the time window."
        },
        {
            "code": "DEP0041",
            "message": "The times windows constraints of the operation [2374190_0] on its customer site [269362158_3] cannot be satisfied."
        }
    ]
}

Os motivos mais comuns que causam rejeições são quando os horários de disponibilidade dos veículos não conseguem atender a todos os clientes com as janelas horárias estipuladas, ou quando os veículos não possuem a capacidade de volume ou peso para realizar todas as entregas ou coletas.

Abaixo a lista completa com todas as possíveis mensagens que podem ser retornadas como motivos de rejeição:

Código Erro	Mensagem
DEP0001	The operation [{0}] of site [{1}] must be alone in is route.
DEP0002	The operation [{0}] of site [{1}] must be at the beginning of a route.
DEP0003	The operation [{0}] of site [{1}] must be at the end of a route.
DEP0004	The operation [{0}] of site [{1}] not have the same batch number of is route.
DEP0005	Loading on site [{0}] of operation [{1}] must be at the beginning of route.
DEP0006	Multi-loading not allowed.
DEP0007	Unloading on site [{0}] of operation [{1}] must be at the end of a route.
DEP0008	Multi-unloading is not allowed.
DEP0009	Failure of the reverse order loading/delivery (or collection/unloading): parameter 1246.
DEP0010	There are two operations linked to the same PTO [{0}] of site [{1}] in the route.
DEP0011	The operation [{0}] of site [{1}] does not respect the fact that every operation from the same PTO must be consecutive.
DEP0012	The size requirement of operation [{0}] of site [{1}] is not compatible with size of truck ({3} / {4}).
DEP0013	The characteristic requirement of operation [{0}] of site [{1}] is not compatible with characteristic of truck.
DEP0014	The site''s weight limit of [{0}] is not respected.
DEP0015	The weight limit of truck is not respected.
DEP0016	The volume limit of truck is not respected.
DEP0017	The collect threshold of truck is not respected.
DEP0018	Exceeding the maximum number of routes on truck.
DEP0019	There is no compatible time window with operations of the route.
DEP0020	The operation [{0}] is not compatible with truck.
DEP0021	The volume requirement for truck with trailer [{1}] is not respected.
DEP0022	The weight requirement for truck with trailer [{1}] is not respected.
DEP0023	The trailer [{0}] is not compatible with truck.
DEP0024	The operation [{0}] of site [{1}] does not respect the frequency of the site.
DEP0025	The additional delivery of operation [{0}] on site [{1}] is outside the required time windows.
DEP0026	The maximum number of available docks on site [{1}] (Operation [{0}]) is not respected.
DEP0027	Exceeding the maximum number of trucks traveling simultaneously.
DEP0028	Excessive waiting time.
DEP0029	Exceeding the maximum driving time.
DEP0030	Exceeding the maximum working time.
DEP0031	Exceeding the maximum amplitude.
DEP0032	The route scheduling required a long break which is prohibited.
DEP0033	The maximum driving time to trigger the stop [{0}] is exceeded.
DEP0034	The maximum working time to trigger the stop [{0}] is exceeded.
DEP0035	The minimum driving time to trigger the stop [{0}] is not reached.
DEP0036	The minimum working time to trigger the stop [{0}] is not reached.
DEP0037	Parameter 1221 not respected: maximum gap between the times windows for loading on the route.
DEP0038	Parameter 5000 not respected: consistency between loading and delivery.
DEP0039	Not feasible compartment computation.
DEP0040	There is no feasible assignment of truck to this element.
DEP0041	The times windows constraints of the operation [{0}] on its customer site [{1}] cannot be satisfied.
DEP0042	Overtaking the end of the time window.
DEP0043	The operation [{0}] of site [{1}] have no time windows compatibles with truck.
DEP0044	End of handling trailer on route [{0}] too late.
DEP0045	The required zone of operation [{0}] on site [{1}] is not compatible with zones characteristics of truck.
DEP0046	There is no zone compatible with all vehicle route operations and the truck.
DEP0047	The operation [{0}] to do on site [{1}] is not compatible with truck in terms of depot profile (depot profile: [{3}]).
DEP0053	Anticipation shift cannot be respected.
DEP0058	The operation [{0}] cannot be assign to depot [{1}] (depot [{2}] already assigned).
DEP0059	The depot profile of operation [{0}] do not allow assignment to depot [{1}].
DEP0069	The balancing of the trailer types is impossible on the truck.
DEP0070	The operation [{0}] does not have any time window on its depot.
DEP0071	The operation [{0}] does not have any time window on its customer site.
DEP0072	The time windows of stop [{0}] cannot be respected.
DEP0073	Not feasible trailer handling.
DEP0074	The times windows constraints of the operation [{0}] on its depot site [{1}] cannot be satisfied.
DEP0075	The size requirement of operation [{0}] of site [{1}] is not compatible with size of the trailer ({3} / {4}).
DEP0076	Incompatibility between operations [{0}] and [{1}] on differents routes.
DEP0077	The product [{0}] of operation [{1}] is not compatible with the production planning of the depot [{2}].
DEP0078	The AGVW limit of truck is not respected.
DEP0079	The times windows constraints of production of line {1} of site [{2}] are not satisfied by operation [{0}].
DEP0080	The product [{0}] of operation [{1}] cannot be produced on line {2} of site [{3} on time windows {4}.
DEP0081	There is a deficit relative to production need on line {0} of site [{1}] on time windows {2} ({3} < {4}).
DEP0082	There is an overflow relative to production limit on line {0} of site [{1}] on time windows {2} ({3} > {4}).
DEP0083	The operations [{0}] and [{1}] are produced simultaneously {2} on site [{3}].
DEP0084	Pre-emption of the production of operation [{0}] by a break ({1}) on line {0} of site [{3}].
DEP0085	Pre-emption of the production of operation [{0}] by the production of operation [{1} on line {2} of site [{3}].
DEP0086	Pre-emption of the production of operation [{0}] by a stop ({1}) on line {2} of site [{3}].
DEP0087	On time windows {0}, there is a deficit relative to certification {1} need on line {2} of site [{3}] ({4} < {5}).
DEP0088	On time windows {0}, there is an overflow relative to certification {1} limit on line {2} of site [{3}] ({4} > {5}).
DEP0089	The operation [{0}] does not satisfy the required certification {1} on time windows {2} on line {3} on site [{4}].
DEP0090	The operation [{0}] does not satisfy the minimum pre-storage waiting time ({1} < {2}) on site [{3}].
DEP0091	The operation [{0}] does not satisfy the maximum pre-storage waiting time ({1} > {2}) on site [{3}].
DEP0092	There is no compatibility between time windows ({0}) and the beginning of the production ({2}) of the operation [{1]} on site [{3}].
DEP0093	On depot [{0}], the production schedule of the operation [{1}] induces one unfulfilled constraint of the capacity constraint of the production's timeslot: {2} ({3} > {4}) for the certification {5}.
DEP0094	On depot [{0}], the production schedule of the operation [{1}] induces one unfulfilled constraint of the capacity constraint of the production's time slot: {2} ({3} > {4}) for the product [{5}].
DEP0095	The affectation of operation [{0} to depot [{1} induces one unfulfilled constraint of the maximum distance constraint ({2} > {3}).
DEP0096	On site [{2}], the passage number {1} of the operation [{0}] does not have feasible time windows, given the schedules of other passages of the operation.
DEP0097	On site [{2}], the passage number {1} of the operation [{0}] does not respect its time windows induced by schedules of other passages of the operation.
DEP0098	The maximum number of sites of the truck is not satisfied.
DEP0099	The operation [{0}] is not in the first route.
DEP0100	The operation [{0}] is not in the final route.
DEP0101	The timing of some passages of the operation [{0}] is no longer correct.
DEP0102	The vehicle is not compatible with the pre-allocation of the operation [{0}].
DEP0103	The operation [{0}] is incompatible with the group [{1}] that occurs in the vehicle activity.
DEP0104	The predefined production day is not respect by the operation [{0}].
DEP0105	The quantities of the operation [{0}] on the site [{1}] are not adapted to its time sequencing.
DEP0106	The stop [{0}] does not respect the constraint about its feasibility at the beginning or the end of a route.
DEP0107	The route scheduling required a long break which is prohibited by the parametrization (see parameter 1635)
DEP0108	The route doesn't respect the maximum driving time between the two first visited sites imposed by the parametrization (see parameter 460)
DEP0109	The route doesn't respect the maximum driving time between the two final visited sites imposed by the parametrization (see parameter 470)
DEP0110	The operation [{0}] on site [{1}] doesn''t respect the maximum driving time between its site and the vehicle site (see parameter 1203)
DEP0111	The route doesn't respect the maximum driving time between depots (see parameter 1202)
DEP0112	The route doesn't respect the maximum driving time between clients' sites (see parameter 1200)
DEP0113	The route doesn''t respect the maximum handling delay on the operation [{0}] and the site [{1}] (see parameters 1211 et 1212)
DEP0114	Sites {0} and {1} forms an angle with the only depot of the tour that does not satisfies the limit set by parameter 490.
DEP0115	The route accesses several times to the same customer site (see parameter 1245)
DEP0116	The route accesses several times to the same loading site (see parameter 1242)
DEP0117	The route accesses several times to the same unloading site (see parameter 1242)
DEP0118	The maximum amplitude between the start of the time windows of the main operations is not respected
DEP0119	Incompatibility between operations [{0}] and [{1}] on the same route.
DEP0120	Incompatibility between operations [{0}] and [{1}].
DEP0121	Maximal unloaded ride not respected between routes: parameter 1160.
DEP0122	Maximal unloaded ride not respected at the beginning of the first route: parameter 1161.
DEP0123	Maximal unloaded ride not respected at the end of the last route: parameter 1162.
DEP0124	Incorrect date compared to predecessor operations.
DEP0125	Incorrect date compared to successor operations.
DEP0126	Route with loading break.